Char-Broil FAQs

• What is Char-Broil's return policy?

  Items can be returned within 30 days of purchase for a full refund, excluding shipping costs. Products must be unused and in original packaging, and a return authorization number is required from customer service.

• Does Char-Broil offer free shipping?

  Yes, free shipping is available on orders over $50 for select products. You can also find occasional free shipping promo codes through their newsletter or partner sites.

• Can I use multiple promo codes on one order?

  Typically, only one promo code can be applied per order. Be sure to choose the code that provides the highest discount or best value for your purchase.

• Are there seasonal sales or major discount events?

  Char-Broil frequently runs sales during holidays like Memorial Day, Fourth of July, Labor Day, and Black Friday, offering discounts of 20% or more on grills and accessories.

• Do discounted items qualify for the return policy?

  Yes, items purchased with a promo code or during a sale are still eligible for returns within the 30-day window, following the same terms as full-priced products.